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Privacy policy

Toyo Hitec Co., Ltd. (hereinafter, the Company) will respect customers' right to privacy, comply with Japanese laws and regulations regarding the protection of personal information, and carefully treat personal information in its operation of website based on the following policy. This policy refers to the handling of personal information on the Company's website and does not cover the same on the linked destination. Please contact each company for details of its privacy policy on the linked destination.

1. Purpose of use of personal information

In principle, customers' personal information will only be used for the following purposes.
  1. To ask customers' comments on our products and services
  2. To provide customers with various product and service-associated information via e-mail
  3. To collect statistical data to prepare survey materials to be used within the Company
  4. To provide customers with information from our sales staff
If a customer does not wish to receive information on our products, services, or associated articles, upon request from the customer, we will suspend such provision. Also, we will never use customers' personal information obtained through our website for any purpose other than the purposes described in advance.

2. Non-disclosure to third parties

Personal information provided by customers will not be disclosed/provided to any third parties, except as specified as follows. If it is necessary to deliver such personal information to third parties in order to achieve the original purpose of use, a separate non-disclosure agreement will be concluded with the relevant parties in order to strictly control customers' personal information.
  1. When the customer accepts or agrees the disclosure
  2. When the information is statistically processed to the data form that is not identifiable any individuals
  3. When it is necessary for the Company to disclose it to associated companies in order to properly respond to customers' inquiries
  4. When the disclosure of personal information is required by law

3. Alterations to registered information

When a customer requests to change, confirm, correct, or remove his/her registered personal information, the Company will appropriately disclose, correct, or remove such information, only after verifying that the request is made by the principal himself/herself or by the person properly delegated by the principal.

4. Safety measures

To securely control customers' personal information, the Company will take reasonable and appropriate security measures to prevent risks of loss, damage, alternation, or leakage of personal information caused by external unauthorized access. The Company will also formulate internal rules and raise employees' awareness about information security.

5. Revision of this policy

This policy will be reviewed and improved according to the changes in the applicable laws and regulations and social conditions regarding the protection of personal information.

6. Inquiries

Please send your inquiries about customers' personal information and this page by clicking here.