Privacy policy

Toyo Hitec Co., Ltd (hereafter referred to as “the Company”) shall value the privacy of our customers and shall observe the laws of Japan related to protection of personal information on the website operated by the Company. The Company shall handle personal information with care and shall operate the website based on the policy described below.
This policy describes the handling of personal information on the website of the Company, and does not apply to other pages which are linked to from the Company homepage.
For the policy at each link destination, please inquire to the appropriate company.

1. Purpose of personal information use

Customer information shall in general be used for the following purposes.

1. 1. Requesting cooperation from the customer in providing opinions or comments regarding the Company products and services
2. 2. Providing a service for delivering various information to the customer via email
3. 3. Cooperation from the customer in creating statistical marketing materials that are used only within the Company
4. 4. Providing information to the customer from the sales staff of the Company

If the customer does not wish to receive information about the Company products, services, and related information, provision of such information will be stopped when a request is received from the customer. Customer personal information which was collected through this website for a purpose other than the above, after clearly identifying the purpose of use in advance, shall not be used for any purpose other than the identified purpose.

2. No disclosure to third parties

Personal information provided by the customer shall not be disclosed or provided to any third party except in the circumstances listed below. In the event that customer personal information is provided to a third party in order to accomplish the purpose of use, a separate confidentiality agreement shall be concluded with that third party, and the confidentiality of the customer personal information shall be strictly managed as confidential information.

1. 1. The consent or agreement of the customer was obtained.
2. 2. The personal information was processed as statistical data into a form that cannot be used to identify the individual.
3. 3. It is necessary to disclose the personal information to a company affiliated with the Company in order to provide a suitable response to an inquiry.
4. 4. Disclosure of the personal information was required based on laws or other regulations.

3. Changes to registered information

When a request was received from the customer for change, confirmation, correction, deletion, or other action regarding the personal information which he or she personally registered, then only when the Company has verified that the requesting party is in fact the customer or a person duly authorized by the customer, the Company shall disclose, correct, delete, or take other suitable action with regards to the customer’s personal information.

4. Safety measures

In order to safely manage and use customer personal information, reasonable and appropriate security measures shall be enacted to prevent risks including loss, damage, unauthorized modification, leakage, or other incidents caused by unauthorized access from the outside. Rules regarding information security shall be established and fully communicated to employees.

5. Revision of the policy

The contents of the items above shall be suitably reviewed and improved in response to changes in applicable laws or other events related to the handling of customer personal information.

6. Inquiries

Please click here to contact us for inquiries related to personal information or this page.